Frequently Asked Questions (FAQ)

Your questions answered – because your brain deserves clarity.

1. What is Neuro SecondLook?

Neuro SecondLook is an online tele-neurology service founded by Dr. Muhammad Amir Umer and Dr. Hira Salar. It provides expert second opinions, neurology consultations, treatment guidance, and review of MRI, CT, and EEG reports for patients across Pakistan—delivered remotely by internationally experienced neurologists.

2. Who are the neurologists behind this platform?

The service is led by Dr. Muhammad Amir Umer and Dr. Hira Salar. Both are FCPS Neurology specialists with clinical experience in Pakistan, Saudi Arabia, and the UAE. They bring a global perspective and practical insight to patient care.

3. What neurological conditions do you consult for?

We offer consultations for a wide range of neurological conditions including:

  1. Stroke

  2. Epilepsy

  3. Headache and Migraine

  4. Parkinson’s Disease & Movement Disorders

  5. Multiple Sclerosis

  6. Neuropathies

  7. Memory Disorders

  8. Other complex neurological issues

4. How do I book a consultation?

You can book an appointment in two ways:

  1. Fill out our online form on www.neurosecondlook.com

  2. Send your documents via WhatsApp to +92-345-3173927

After review, we will schedule your consultation via Zoom or MeetingTime.

5. What documents should I upload or send?

Please provide:

  • A brief history of your condition

  • Previous prescriptions

  • MRI, CT, EEG reports (in PDF or image format)

  • Relevant lab investigations

This helps us understand your case before the consultation.

6. How much does a consultation cost?

Our consultation fee structure is:

  • First Consultation: PKR 5,000

  • First Follow-up (Within 2 weeks): Free

  • Subsequent Follow-ups: PKR 3,000

Payment can be made through local bank transfer, Easypaisa, or JazzCash. Instructions will be provided after your case is reviewed.

7. Can I choose which doctor I want to consult?

Yes, our form allows you to choose between Dr. Muhammad Amir Umer and Dr. Hira Salar, depending on your preference.

8. Will I receive a written opinion after the consultation?

Yes, after the session you will receive a summary report outlining our opinion, treatment suggestions, and next steps—based on international best practices.

9. Do you offer emergency services?

No, Neuro SecondLook is not an emergency service. For urgent neurological issues such as stroke, seizures, or unconsciousness, please visit the nearest hospital immediately.

10. Is my medical data secure?

Yes, all your information is treated with strict confidentiality. Reports and communication are stored securely and shared only with your consent.

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